1. Introduction & Scope
Welcome to Digital Rhino (accessible from digitalrhino.in). We are highly committed to protecting the privacy of our website visitors, prospects, and clients. This Privacy Policy governs the manner in which Digital Rhino collects, uses, maintains, and discloses information collected from users (each, a 'User') of the digitalrhino.in website ('Site'). This privacy policy applies to the Site and all products and services offered by Digital Rhino.
2. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out contact forms, customize service packages using our estimators, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and company description. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities (such as requesting campaign call-backs or getting detailed estimates).
3. Non-personal Identification Information & Tracking
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system, the Internet service providers utilized, IP addresses, session durations, page view patterns, and other similar information collected automatically via server log files.
4. Web Browser Cookies
Our Site may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Specifically, we use secure session cookies to verify logged-in administrators and coordinate custom package selections in the pricing calculator. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site (like the administrator dashboard login and the calculator state) may not function properly.
5. How We Use Collected Information
Digital Rhino may collect and use Users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To process inquiries: We use the email addresses and phone numbers provided in contact forms to send greetings, share project estimates, respond to questions, and send dashboard status updates.
6. Relational Database Storage & Security Policies
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal transaction data, usernames, password hashes, and lead records stored on our secure MySQL relational database. Sensitive data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Administrator passwords are securely salted and hashed before database storage to protect credentials.
7. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to third-party marketing companies or data brokers. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, provided that you have given us your permission.
8. Data Retention & Deletion Rights
We retain lead details and contact inquiries in our relational database for a period of up to three (3) years to coordinate long-term business partnerships and compile service analytics, unless a User explicitly requests prior deletion. Users have the right to request access to, correction of, or permanent deletion of their personal information from our databases. To exercise these rights, please email us at supportdigitalrhino@gmail.com.
9. Compliance with Children's Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
10. Changes to This Privacy Policy
Digital Rhino has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Digital Rhino
Rohini Sector - 20, Delhi, India
+91 70114 68417
support@digitalrhino.in